Frequently Asked Questions

Mentorado is an AI-powered mentoring and coaching platform that helps you provide better support to your SMB members without increasing staff workload. Our platform provides your SMB members with:

• Personalized business insights and guidance
• 24/7 access to recommendations
• Progress tracking

This additional layer of support helps your organization deliver more value to members while improving engagement. The platform also provides Organizations with data analytics and charts into their cohorts or SMB organizations that gives critical insights to the performance of the SMBs.

Traditional coaching programs often face scalability challenges due to limited mentor availability. Mentorado helps address these limitations by:

• Providing quick, relevant advice when your members need it
• Reducing scheduling constraints
• Supporting your existing staff's efforts
• Providing instant data analytics and charts to support the SMBs.

Mentorado is designed to complement your existing support programs. We provide:

• Simple web-based access for your members and Admins
• Secure login and authentication methods
• Comprehensive usage reporting
• Email support during and post implementation

The platform tracks key metrics including:

• Member usage statistics
• Most accessed topics and resources
• Basic engagement metrics
• Monthly activity summaries
• Charts on competencies such as Financials, Customer Experience and Marketing

These insights help you understand how your members are benefiting from the platform.

Getting started is straightforward:

1. Schedule a meeting for an Initial discussion about your needs
2. Platform demonstration
3. Basic setup and configuration
4. Quick orientation session for your team
5. Member access setup

Schedule a meeting online to learn more about how Mentorado can enhance your current SMB support.

We offer simple, transparent pricing:

• Monthly subscription based on the number of members
• Minimum commitment of 10 SMB members
• All core features included
• Email support included
• All reports and analytics included

Contact our team to discuss pricing for your organization.

The tool uses a questionnaire to gather your responses about business performance across seven areas (customer experience, finance, leadership, technology, marketing, product innovation, and talent). Your responses are analyzed with our AI tool, and an assessment score and summary report are returned to you. If you want to see more personalized recommendations from our business coaching tool, we offer the ability to upgrade to our Advanced package version for $99.

Yes! Our health assessment is designed to help businesses thrive in a variety of industries. We understand that each specific sector may have unique challenges and opportunities, and our tool can adapt to address these concerns. You'll have a chance to purchase more personalized results after completing the free version.

Once you've completed the assessment, you'll gain access to a complete library of resources, including action plans, strategic guides, and customer support. Tracking progress along the way is very important for your ability to thrive. We also offer a marketplace so you can connect with our network of partners if you need help implementing changes.

We take information security and privacy very seriously and protect our platform with industry-leading encryption and cybersecurity best practices. We will never share your business information without your consent.

To check in on your progress, we recommend completing the assessment monthly or quarterly. If you've purchased the Advanced package, you can utilize the tool as often as you'd like — it's a cost-effective way to keep an eye on your business's health.